Delivery & returns for KYLUX
Understand our delivery options, costs, and free delivery thresholds. Discover our straightforward returns policy and how to exchange items, ensuring a smooth shopping experience with KYLUX.
Quick and reliable delivery
Once you have placed your order, you can expect to receive your KYLUX items within 3-6 business days. Delivery times may vary slightly depending on your specific location within the United Kingdom.
Delivery costs and free shipping
Standard delivery within the UK costs a flat rate of £3.99, regardless of your location. Enjoy free delivery on all KYLUX orders over £50, making it easier to get your premium essentials delivered right to your door without extra cost.
Hassle-free returns policy
If you are not entirely satisfied with your KYLUX purchase, you have 30 days from the date of receipt to request a refund. To initiate a return, please contact us by email at [[email]] including your reason for the refund and providing images of the product. Our team will guide you through the process.
Easy exchanges for size or colour
Should you wish to swap an item for a different size or colour, we offer a straightforward exchange process. Simply send the product back to us unopened. Once we have received and checked the item, we will dispatch your preferred size or colour. Please contact us at [[email]] to arrange your exchange.